Three case studies

Here are three case studies to give you an example of the types of problems I can help solve, how the customer benefitted, and what their investment was.

Patrick had recently moved into a new house and needed a media sharing solution. He had all his photos and movies on his iMac and wanted to be able to play movies and photo slideshows on his three TVs around the house, and to share them with other members of his family on their laptops. I advised him on the additional equipment he would need and obtained it for him. When it arrived I arranged to go in and set everything up. I connected media streaming devices to his TVs and modified his home network and computer settings to achieve the media sharing he wanted. Now his wife can view any photo on her laptop whenever she wants, and his teenage kids can choose movies from his collection and watch them on their laptops or on the TV in their bedrooms. Total cost: £700

Samantha was frustrated with her photos. She had a new, advanced digital camera but the results were often blurred, washed out, too dark or just ordinary. She wanted to be able to take photos that burst from the screen with life and colour, and impress her friends. Following a free initial consultation we spent a half day together at her home. I gave her some tips and training on how to avoid common pitfalls when taking photos, and I provided some basic training on how to use the software that came with her camera to improve the colour and contrast of her photos on the computer. Now her photos are, sharper, brighter, more colourful and full of life. Total cost: £300

Rick is a self-employed professional who travels a lot and needs all his customer information at his fingertips. He had invested in a MacBook Pro, an iPad, and a Samsung smartphone. All these devices were great but they weren’t connected. He had to use his phone to get contact information, and his laptop to view his appointments diary and customer notes. And his tablet provided him with email, Facebook and Angry Birds but nothing that would help him grow his business. We agreed he needed a way to synchronise email, appointments, phone numbers, and customer notes across all three devices, and provide an automatic backup of his most important information. Following the initial consultation I spent a day with Rick at his house. I directed him to some cloud-based services that could do what he wanted, got them installed and set up on his devices, and trained him how to use them to the full. Now he can update a phone number on his laptop and it gets changed on his phone automatically, he can create a diary appointment on his iPad and it appears on his laptop as a reminder, and he can consult his latest notes before a customer meeting anywhere in the world from any device he chooses. Total cost: £500

Give me a call and let’s talk about how I may be able to help achieve the changes you want in your digital life.

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